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Customer Relationship Management System
Knowledge is power. At MalProSoft, we say - managing knowledge effectively is power.
Knowledge is nothing without proper management and in today's business world, knowing
and managing your customer's information is key to understand them, and in the long
term, ensuring generous returns. MalProSoft Customer Relationship Management (CRMS)
focuses on more than obtaining customers; in fact, it will help your company manage
an entire customer lifecycle, from acquiring customers to retaining them, giving
you insights on pre-sales and post-sale activities, market intelligence, product
management, marketing campaigns and more. MalProSoft offers two versions - the MalProSoft
CRMS Advance and MalPSoft CRMS Lite - to fit your business needs.
Modules covered by the MalProSoft CRMS include:
· Product Management
· Market Intelligence
· Product Benchmarking
· Market Share
· Marketing Encyclopedia
· Advertising Management
· Brand Management
· Telemarketing
· Business Enquiries
· Campaign Management
· Lead Management
· Prospects Management
· List Management
· Sales Quotation
· Sales Quota
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· Sales Budget
· Dealers Management
· Partners Management
· Customer Profile
· Customer Helpdesk
· Customer Service
· Service Contract
· Warranty Management
· Product Profile (optional)
· Sales Price Table (optional)
· Sales Orders Processing (optional)
· Delivery Orders (optional)
· Sales Invoicing/Billings (optional)
· Historical Sales Analysis (optional)
· Project Management (optional)
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Product features
System Requirements
Frequently asked questions
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